Accidents happen even with the best precautions, and that’s where expert guidance becomes invaluable. At Novamar Insurance Mexico, we don’t just offer coverage—we’re with you every step of the way. Our bilingual team provides proactive advice and helps you navigate the claims process, ensuring you’re fully supported until your case is closed. Trust Novamar to protect your vehicle and give you peace of mind wherever you travel.

Here’s what you need to know to streamline your claim:

1. Vehicle Damage:

• Vehicle Registration – Confirms ownership of the vehicle and is essential for any claim.
• Valid Driver’s License – Proof of your ability to operate the vehicle and required by the insurer.
• Insurance Policy – Establishes the terms and conditions of your coverage—keep a copy on hand.
• Valid Temporary Import Permit – Necessary for tourist vehicles; ensure it’s up to date.
• Official Identification – A passport or ID to verify your identity and vehicle ownership.

2. Total Loss:

• Along with the documents listed above, you’ll need the Title of Ownership or Purchase Invoice to prove ownership. This is essential for processing a total loss claim.

3. Total Theft:

• In addition to the total loss documentation, you’ll need an official police report to initiate an investigation and facilitate the claims process.

These are the basic requirements; however, each insurance company may have additional requirements or specific claims processes. It’s essential to review your policy terms and understand the claims procedure with your provider.

Why Proper Documentation Matters

Having these documents organized before your trip can make a significant difference in how quickly and efficiently your claim is processed. Store physical copies in a secure location and keep digital copies in your email or cloud storage for easy access in case of loss or theft.

Whether you’re driving through San Miguel de Allende’s charming colonial streets, relaxing on the beaches of Playa del Carmen and Tulum, or exploring the cultural richness of Cuernavaca, Mazatlán, San Carlos, or Rocky Point, peace of mind is invaluable. A tailored insurance policy ensures your foreign plated vehicle is fully protected against unforeseen events, from guest-caused damage to natural disasters.

Contact Novamar today for a free policy review — if you already have insurance, we’ll make sure you’re fully protected. If you don’t, we’ll design a customized policy to meet your specific needs.